When it comes to artificial intelligence, throw away that tired old tech rulebook

Emerging technologies always demand new approaches to risks and opportunities. They often force us to rethink and modify our existing methodologies in favor of more integrated and interconnected processes. In this regard, artificial intelligence is definitely no exception. However, there's ...

HP uses AI to transform its customer support experience

HP Inc. handles more than 600 million technical support contacts each year, and the company strives to make every single one a satisfying experience for the customer. To improve both self-service and contact center support delivery, HP built a virtual ...

3 reasons to invest in Microsoft Azure AI

Digital transformation enabled businesses to obtain data from places they never thought possible and to monitor every aspect of customer interactions to gain a holistic view of their customers. Companies soon realized, though, that an overabundance of unstructured data was ...

Partner Opportunity Playbook: Business Analytics and AI

This playbook highlights the various ways Microsoft Analytics and AI can help your customer's business. It briefly and visually covers the process Analytics and AI follow to produce insights and action. The playbook also lists various practical ways Analytics and ...

Google Chrome Speed Will Increase With Update

If you're one of the legions of users who rely on Google's Chrome browser when you surf the web, we've got great news. As of the release of Chrome 91, it's about ...

Bose Is Latest Company To Have Employee Data Breached

Bose is the latest in an unending parade of major companies to disclose that they've been the victim of a ransomware attack. In the company's breach notification letter, they indicated that they ...

Beware Of Voice Message Phishing Attacks Called Vishing

Hackers and scammers have been experimenting with "vishing" in recent months, as a subset of phishing. Conventional phishing tactics rely on sending emails that employ a variety of social engineering tricks to ...

Malware Called Phorpiex Delivers Ransomware With Old School Tactics

If you're involved with internet security on any level, then you're probably already familiar with the name Phorpiex. The malicious botnet has been around for years, and the people who control it ...

Massive Data Leak Affects More Than 100M Android Users

If you own an Android smart device, be advised there has been a data leak. Security researchers at Check Point have recently discovered a massive data leak that left an assortment of ...

Harness the power of affordable, clean, and sustainable energy. Learn more about Microsoft Azure.

Digital hasn't only made things more comfortable for us, it's also made them better for those without access to basic health or basic services around the world. One example of this is, by creating an interconnected world, we gain a ...